1 Information We Collect
We collect the following categories of information when you use our services:
- Account information— name, email, phone number, and other profile details you provide when creating an account.
- Transactional data— purchase or order history, receipts, items requested, and payment-method metadata needed to process your transactions.
- Device and usage information— device identifiers, operating system, app usage logs, and diagnostic data that help us understand and improve the service.
2 How We Use Your Information
We use the information we collect to provide and improve our services, process your requests and transactions, communicate with you about your account and activity, and personalize your experience. We may also use data for fraud prevention, security, and analytics.
3 Sharing and Disclosure
We do not sell your personal information. We may share information with service providers that process data on our behalf (such as payment processors and cloud hosting providers), or when required by law or to protect our rights. We share only the minimum data necessary for the permitted purpose.
4 Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete it or anonymize it.
5 Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, however, so we cannot guarantee absolute security. If you suspect unauthorized access to your account, contact us immediately at support@tuaksolutions.com.
6 Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@tuaksolutions.com. We will respond as required by applicable law.
7 Children
Our service is not intended for children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.
8 Third-Party Links
Our service may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
9 International Transfers
Your information may be processed and stored in countries other than the one in which you live. Where we transfer data across borders, we take steps to ensure it receives an appropriate level of protection consistent with this policy and applicable law.
10 Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated version and revise the “Last updated” date above. Significant changes may also be communicated to you directly where appropriate.
11 Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at support@tuaksolutions.com.